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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chrono Malice

Chrono Malice

December 20, 2025

5  out of  5
rating by Chrono Malice
"Kimberly was professional and caring and helped me get exactly what I wanted"
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Joseph Handwork

December 18, 2025

5  out of  5
rating by Joseph Handwork
"Kimberly has been very helpful and given me great options for bundling both my home and auto insurance. Highly recommend."
We responded:
"thank you so much for your kind words Joseph. Kimmy is one of our best. We appreciate your business and let us know if you need anything. "
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Michael Talent

December 12, 2025

5  out of  5
rating by Michael Talent
"I can't say enough about how great the employees in this office are. They have always been there for any insurance questions or calamities I have had. But, most recently I needed to use the roadside assistance and the 800 number was my point of contact. That national service for State Farm ended up not using my roadside assistance service and ended up charging me the full price for the tow. This was on the weekend so I couldn't reach out to the Kersha Parker office until the next Monday. Lola was the person that worked this issue i had and in no time she got me a refund from the tow company and got everything worked out for me. In my personal opinion Lola went above and beyond her job description to insure that I not only got my refund but to make sure I had all my needs as a customer were met. In my dealings with this office all of the employees share this sense of dedication to the customers but today I want to especially express my gratitude to Lola. Thank you for all you do Lola."
We responded:
"Thank you so much for your review. It's been a pleasure chatting with you today and we greatly appreciate you and your kind words. Lola is always one to help problem solve and figure things out. We hope you have a wonderful Holiday season. "
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Hannah Maye

November 25, 2025

5  out of  5
rating by Hannah Maye
"Mrs Kimberly was the sweet and most understanding woman at State Farm she worked with me and also waited on me while being with her family thank you so much"
We responded:
"Hannah, thank you for your review. She is the best at what she does, and we are so thankful for you sharing your experience. We hope you and your family have a beautiful holiday season. "
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Rusty Aiken

May 16, 2025

5  out of  5
rating by Rusty Aiken
"Carlie and Ana are always so helpful. Love all the girls up there!"
We responded:
"Rusty thank you for your review. They both are the best. We hope you have a wonderful holiday season."
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Randi Chastain

May 16, 2025

5  out of  5
rating by Randi Chastain
"10/10 customer service! Every time we have questions Ana Harvey has always been able to answer them!"
We responded:
"Randi thank you for your review. Ana is always ready to help. We appreciate you and your business. Happy holiday season to you and your family. "
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Victoria Walker

May 13, 2025

5  out of  5
rating by Victoria Walker
"A+ customer service! Carlie was very helpful when needing to file a claim."
We responded:
"Thank you, Victoria, for your review! Carlie is the claim queen, and we are so grateful for her service here with the agency. We appreciate you and if you ever need anything just give us a call or stop in. "
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Mike Greene

April 3, 2025

5  out of  5
rating by Mike Greene
"Go see Kimberley Scott. She's the best! A+"
We responded:
"Thank you so much Mike! We agree, she is A+. We greatly appreciate you and if you need anything just give us a call :). "
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Judy Freeman

March 14, 2025

5  out of  5
rating by Judy Freeman
"Pleasant experience getting great coverage with an affordable rate on my auto insurance. Carissa helped navigate me through the process, and Alex was wonderful helping finalize all the quotes, being professional and friendly! The entire office has a welcoming atmosphere, and ready to assist🥰"
We responded:
"Judy, Thank you so much for your review. Carissa and Alex are an amazing team! We appreciate your trust in us. We are here to serve you! "
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Jane Skelton

February 12, 2025

5  out of  5
rating by Jane Skelton
"Excellent and knowledgeable people in the Toccoa especially Lola and Anna. Very helpful and pleasant."
We responded:
"Jane, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Kersha "
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Kyla Holbrooks

February 6, 2025

5  out of  5
rating by Kyla Holbrooks
"I am so glad I made the switch to State Farm!! Not only are we saving money each both: we have more coverage, cheaper rates, and an additional life policy that we didn’t have with the other company. Our agent was Lola and I could not say enough great things! She held an unmatched amount of professionalism and very knowledgeable! She listen to me about what I was needing and went above and beyond! She had all the information to me within the same business day! Highly recommend!"
We responded:
"Thank you for your feedback, Kyla! We're so glad to hear that you found our team helpful in finding the right insurance for you. If you need any more assistance in the future, we're here to help. We appreciate your recommendation! - Kersha "
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Chris Johnson

February 5, 2025

5  out of  5
rating by Chris Johnson
"I recently changed my insurance from progressive to state farm and thay saved me $120 a month on full coverage auto insurance. I am very pleased with the service I received there. They also helped me with my business insurance. So if you need insurance I would personally recommend."
We responded:
"Thank you for your feedback, Chris! We’re so pleased to hear that you feel supported by our team. Your kind words and recommendation means everything to us, and we’re here whenever you need assistance! - Kersha "
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Shawn McCabe

January 8, 2025

5  out of  5
rating by Shawn McCabe
"Alex, is always very helpful and professional. She’s gone above and beyond in explaining my benefits and coverage. They also have free coffee! You won’t feel like a number here."
We responded:
"Shawn, thank you for the kind words! We're so glad Alex has been helpful and friendly—she’s a great asset to our team! We appreciate you and look forward to serving you again! - Kersha "
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Justin Smith

December 11, 2024

5  out of  5
rating by Justin Smith
"Communication was excellent and all coverages and options was provided and explained really well."
We responded:
"Justin, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Kersha"
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Darrin

December 5, 2024

5  out of  5
rating by Darrin
"Absolutely loved the experience Kimberley was more than helpful very knowledgeable and made sure I was all set to go!!"
We responded:
"Darrin, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you and your business. - Kersha"
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Anthony Smith

November 24, 2024

5  out of  5
rating by Anthony Smith
"Very helpfull and extremely professional. They know how to pull strings and get you a good deal."
We responded:
"Thank you for your feedback, Anthony! We’re so pleased to hear that you feel supported by our team. Your trust means everything to us, and we’re here whenever you need assistance! - Kersha "
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Dusty Anderson

October 8, 2024

5  out of  5
rating by Dusty Anderson
"They’ve always been great and saved me money as well! This is an overdue review, but after a winter storm I had a lot of busted pipes underneath a rental property. State Farm was covered up and I couldn’t get an adjuster out, so I couldn’t get water back for the tenants because this repair cost SEVERAL thousand dollar. Kersha came out herself, we crawled under this trailer, and she did a virtual inspection via Zoom. Then stood out in the cold and convinced the adjuster to accept my contractors estimate so I could make the repairs and get water back on for this family. Couldn’t have asked for better and honestly never expected service of that caliber, highly recommended!"
We responded:
"Thank you so much for your kind words, Dusty! We’re thrilled to hear about your positive experience with our team. It’s always our goal to provide exceptional service, especially in challenging situations like yours. We appreciate your recommendation and look forward to assisting you again in the future! - Kersha "
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Mollie Sayer

July 19, 2024

5  out of  5
rating by Mollie Sayer
"Lola is the best!! She was very helpful in the process of getting insurance for our home and car insurance!!!! If I could give 10 stars I would!!!"
We responded:
"Mollie, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Kersha"
Profile photo of Kaycee Fulbright

Kaycee Fulbright

July 12, 2024

5  out of  5
rating by Kaycee Fulbright
"Leah does a great job in every aspect. She communicates clearly, is responsive and will go above and beyond to meet your needs."
We responded:
"Kaycee, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Kersha"
Profile photo of Ralph Odom

Ralph Odom

July 12, 2024

5  out of  5
rating by Ralph Odom
"Our new agent. Home and auto. Kimberly was great. Took the time to give us a quote when we were looking to relocate and then made the process seamless. Love that they ate local and available and not just a voice on a phone."
We responded:
"Ralph, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Kersha"
Profile photo of Michael Lacount

Michael Lacount

July 11, 2024

5  out of  5
rating by Michael Lacount
"Even when you make a claim through your insurance company, they go out of the way to make sure everything is taken care of. That is gonna be OK.. Carly Ladies of Karsher Park go beyond and very professional"
We responded:
"Michael, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Kersha"
Profile photo of Blessed T

Blessed T

July 10, 2024

5  out of  5
rating by Blessed T
"I was rear ended by another driver. Carlie, at State Farm, reached out to the other insurance company on my behalf to get the claim started. Her customer service is impeccable as well as the other staff. If you need an insurance agency that you can depend upon, I would definitely recommend this agency"
We responded:
"Hello, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Kersha"
Profile photo of Theia Owens

Theia Owens

July 9, 2024

5  out of  5
rating by Theia Owens
"Any questions I have are always answered efficiently and I like that I’ve known these ladies since Toccoa Elementary. Carlie and Kersha!"
We responded:
"Theia, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Kersha "
Profile photo of Tenika “TStar”

Tenika “TStar”

July 9, 2024

5  out of  5
rating by Tenika “TStar”
"Thank you carlie for helping me manage my insurance,love you guys,state farm is there 😊"
We responded:
"Tenika, we're thrilled to hear that you have been treated kindly and professionally by our team! We always aim for the highest quality customer service. - Kersha"
Profile photo of Renee Bowen

Renee Bowen

July 8, 2024

5  out of  5
rating by Renee Bowen
"Carly was great listening to me just now and handled everything so very friendly!"
We responded:
"Renee, thank you for your feedback! I'm glad to hear that you found Carly to be friendly and extremely helpful. We strive to provide excellent customer service. - Kersha "